{"id":22,"date":"2026-03-18T08:10:36","date_gmt":"2026-03-18T07:10:36","guid":{"rendered":"https:\/\/delicato.pd-shop.se\/?page_id=22"},"modified":"2026-08-18T11:04:33","modified_gmt":"2026-08-18T09:04:33","slug":"frakt-returer","status":"publish","type":"page","link":"https:\/\/shopdelicato.se\/en\/frakt-returer\/","title":{"rendered":"Shipping and returns"},"content":{"rendered":"<div id=\"gap-660719300\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-660719300 {\n  padding-top: 30px;\n}\n<\/style>\n\t<\/div>\n\t\n\n<h2>Create a case<\/h2>\n\t\t<div class=\"rwwc-shortcode-return-wrapper\">\n\t\t\t\t\t<div class=\"rwwc-step-indicator\" role=\"list\" aria-label=\"Return progress\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"rwwc-step-indicator-step rwwc-step-indicator-active\" role=\"listitem\">\n\t\t\t\t\t<div class=\"rwwc-step-indicator-circle\" aria-hidden=\"true\">1<\/div>\n\t\t\t\t\t<div class=\"rwwc-step-indicator-label\">Find your order<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"rwwc-step-indicator-connector\" aria-hidden=\"true\"><\/div>\n\t\t\t\t\t\t\t\t<div class=\"rwwc-step-indicator-step\" role=\"listitem\">\n\t\t\t\t\t<div class=\"rwwc-step-indicator-circle\" aria-hidden=\"true\">2<\/div>\n\t\t\t\t\t<div class=\"rwwc-step-indicator-label\">Order overview<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"rwwc-step-indicator-connector\" aria-hidden=\"true\"><\/div>\n\t\t\t\t\t\t\t\t<div class=\"rwwc-step-indicator-step\" role=\"listitem\">\n\t\t\t\t\t<div class=\"rwwc-step-indicator-circle\" aria-hidden=\"true\">3<\/div>\n\t\t\t\t\t<div class=\"rwwc-step-indicator-label\">Select items to return<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"rwwc-step-indicator-connector\" aria-hidden=\"true\"><\/div>\n\t\t\t\t\t\t\t\t<div class=\"rwwc-step-indicator-step\" role=\"listitem\">\n\t\t\t\t\t<div class=\"rwwc-step-indicator-circle\" aria-hidden=\"true\">4<\/div>\n\t\t\t\t\t<div class=\"rwwc-step-indicator-label\">Shipping and exchange<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"rwwc-step-indicator-connector\" aria-hidden=\"true\"><\/div>\n\t\t\t\t\t\t\t\t<div class=\"rwwc-step-indicator-step\" role=\"listitem\">\n\t\t\t\t\t<div class=\"rwwc-step-indicator-circle\" aria-hidden=\"true\">5<\/div>\n\t\t\t\t\t<div class=\"rwwc-step-indicator-label\">Confirmation<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<p>To search for your order please enter order number and email address. This was given to you on your receipt and in the confirmation email you should have received.<\/p>\n\n<form id=\"searchform-1\" method=\"get\" action=\"https:\/\/shopdelicato.se\/en\/frakt-returer\/\" data-trp-original-action=\"https:\/\/shopdelicato.se\/en\/frakt-returer\/\">\n\t<p class=\"form-row search-field-wrap search-field-wrap-order\">\n\t\t<label for=\"rwwc-order-1\">Order number<\/label>\n\t\t<input type=\"text\" id=\"rwwc-order-1\" class=\"search-field rwwc-order-field\" name=\"rwwc-order\" placeholder=\"The order number you received in the confirmation email.\">\n\t<\/p>\n\t<p class=\"form-row search-field-wrap search-field-wrap-email\">\n\t\t<label for=\"rwwc-email-1\">Email<\/label>\n\t\t<input type=\"text\" id=\"rwwc-email-1\" class=\"search-field rwwc-email-field\" name=\"rwwc-email\" placeholder=\"The email address used during checkout.\">\n\t<\/p>\n\t<p class=\"form-row search-field-wrap search-field-wrap-submit\">\n\t\t<input type=\"submit\" class=\"button rwwc-order-submit-button\" value=\"Search\">\n\t<\/p>\n<input type=\"hidden\" name=\"trp-form-language\" value=\"en\"\/><\/form>\n\t\t<\/div>\n\t\t\n\t<div id=\"gap-1426451336\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-1426451336 {\n  padding-top: 80px;\n}\n<\/style>\n\t<\/div>\n\t\n\n<p><strong>Shipping<br \/><\/strong>Den h\u00e4r webshoppen \u00e4r endast tillg\u00e4nglig f\u00f6r frakt inom Sverige. Alla best\u00e4llningar inom Sverige skickas med Postnord Mypack Collect eller DHL. Standardleveranstiden inom Sverige \u00e4r 1-3 arbetsdagar och fraktkostnaden uppg\u00e5r till 69 kr.<\/p>\n<p>If you have any questions about orders, shipping or deliveries, you are welcome to contact P\u00e5hlsons Daylight via email: <a href=\"mailto:shopdelicato@pahlsons.com\">shopdelicato@pahlsons.com<\/a><\/p>\n<p><strong>Right of withdrawal<br \/><\/strong>N\u00e4r du som konsument handlar varor p\u00e5 internet har du normalt 14 dagars \u00e5ngerr\u00e4tt enligt lag (2005:59) om distansavtal och avtal utanf\u00f6r aff\u00e4rslokaler, som g\u00e4ller fr\u00e5n det att du har tagit emot en vara som du har best\u00e4llt. En f\u00f6ruts\u00e4ttning \u00e4r dock att varan \u00e4r oanv\u00e4nd och oskadad. \u00d6nskar du \u00e5ngra ditt k\u00f6p kan du <a href=\"https:\/\/shopdelicato.se\/en\/angra-kop\/\">fylla i detta formul\u00e4r<\/a><\/p>\n<p>Please note that food items are exempt from the right of withdrawal and cannot be returned. These include the pastries Delicatoboll, Punschrulle and Mazarin provided by Delicato.<\/p>\n<p><strong>Returns in general<\/strong><br \/>Du har 14 dagar p\u00e5 dig att returnera din best\u00e4llning efter leverans. Vi tar endast emot produkter som \u00e4r oanv\u00e4nda och har kvar sina etiketter. Produkter m\u00e5ste returneras i originalf\u00f6rpackningen. Se till att alla produkter som returneras \u00e4r s\u00e4kert packade i ett lite st\u00f6rre paket f\u00f6r att f\u00f6rhindra skador p\u00e5 produkten och originalf\u00f6rpackningen. Skriv ut en kopia av fraktetiketten och s\u00e4tt den p\u00e5 ditt paket. N\u00e4r vi har tagit emot och behandlat din retur f\u00e5r du ett e-postmeddelande som bekr\u00e4ftar din \u00e5terbetalning. Vi kommer att erbjuda dig full \u00e5terbetalning (exklusive fraktkostnader) f\u00f6r returnerade varor.<\/p>\n<p>Please note that food items are exempt from the right of withdrawal and cannot be returned. These include the pastries Delicatoboll, Punschrulle and Mazarin provided by Delicato.<\/p>\n<p>\u00a0<\/p>\n<p><strong>Pastery complaints<\/strong><br \/>If you have received a defective or incorrectly shipped item, please fill out our <a href=\"https:\/\/www.delicato.se\/kontakt\/reklamationer\" target=\"_blank\" rel=\"noopener\">complaint form<\/a><a href=\"https:\/\/www.delicato.se\/kontakt\/reklamationer\" target=\"_blank\" rel=\"noopener\"> on this link<\/a>. This applies to complaints about the pastries Delicatoboll, Punschrulle and Mazarin, please provide as much information as possible and your order number.<\/p>\n<p><strong>Returns of merchandise products<\/strong><br \/>V\u00e4nligen registera ditt \u00e4rende i formul\u00e4ret ovan. N\u00e4r vi har tagit emot och behandlat din retur f\u00e5r du ett e-postmeddelande som bekr\u00e4ftar din \u00e5terbetalning. Vi kommer att erbjuda dig full \u00e5terbetalning f\u00f6r den returnerade produkten (exklusive fraktkostnader) f\u00f6rutsatt att produkten returneras i of\u00f6r\u00e4ndrat skick.<\/p>\n<p>You will receive a return label to return your product with. Please note that no returns can be sent to us\/will be accepted without a return label administered by us.<\/p>\n<p><strong>Merchandise product exchanges<\/strong><br \/>We offer free shipping when exchanging products.<br \/>*Observera; bytesr\u00e4tten g\u00e4ller ej livsmedel &#8211; ingen bytesr\u00e4tt av bakverken som blandannat Delicatoboll, Mazarin &amp; Punschrulle.<\/p>\n<p>Fill out the form above regarding your case. You will receive a return slip to return your product to a Postnord service point.<\/p>\n<p>Within 3 days after your package has been scanned at Postnord, you will receive an email confirmation with your exchange order and the new product will then be sent to you in a new package.<\/p>","protected":false},"excerpt":{"rendered":"","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-22","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/shopdelicato.se\/en\/wp-json\/wp\/v2\/pages\/22","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/shopdelicato.se\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/shopdelicato.se\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/shopdelicato.se\/en\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/shopdelicato.se\/en\/wp-json\/wp\/v2\/comments?post=22"}],"version-history":[{"count":16,"href":"https:\/\/shopdelicato.se\/en\/wp-json\/wp\/v2\/pages\/22\/revisions"}],"predecessor-version":[{"id":1996,"href":"https:\/\/shopdelicato.se\/en\/wp-json\/wp\/v2\/pages\/22\/revisions\/1996"}],"wp:attachment":[{"href":"https:\/\/shopdelicato.se\/en\/wp-json\/wp\/v2\/media?parent=22"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}